ALPHA Personal Training

Cancellation Policy

Subscription & Session Package Purchases: All purchases are non-refundable. The value of a package can be transferred to other ALPHA services - please contact Mike at mike@trainwithalpha.com for more information and options. Below are details specific to subscription and session package purchases. Subscription packages are paid monthly. - There is a specific number of sessions that are purchased per month and must be used within the month period. - If session credits are unused within the month period, those session credits do NOT carry over to the next month. - If a client would like to purchase additional single sessions in a month, the cost of each session will be equal to the per session rate of their current subscription package. - For month-to-month plans, it is the client’s responsibility to end the subscription. Sessions packages are paid in full. - Sessions will expire 12 months from purchase. Booking: Clients can book personal training sessions online up to 12 hours prior to its start. If within the 12 hour of a start time, please contact Mike directly at mike@trainwithalpha.com or 860-608-4084. Canceling & Rescheduling: Clients are allowed to cancel or reschedule a personal training session within 6 hours of the start time. If cancelation or rescheduling is not complete prior to 6 hours before the session begins, the session credit will not be refunded. No-shows: If you have not canceled or rescheduled a class in which you have booked prior to 6 hours before the start of that session, your session credit will not be refunded.

Contact Details

• 3271 Lynwood Drive Northeast, Brookhaven, GA, USA

  mike@trainwithalpha.com

• Lynwood Park, Osborne Road Northeast, Atlanta, GA, USA

  mike@trainwithalpha.com